Terms & Conditions
These terms govern all conversational partnership sessions arranged with Imelda van der Laan. They are written to be read, not filed away.
1. The Nature of the Service
Imelda van der Laan offers bespoke conversational partnership sessions to individuals by private arrangement. This service is not therapy, counselling, coaching, or any form of regulated professional practice.
Sessions are offered as a practice of undivided attention and dialogue. No outcome, result, or intervention is promised or implied. The value lies in the quality of the exchange itself.
2. Booking & Arrangements
All sessions are arranged by private enquiry via email. A session is confirmed only upon written agreement between the client and Imelda van der Laan, including confirmation of date, format, and duration.
Sessions are offered in person in the Netherlands or via secure online connection. Format and any specific requirements are agreed upon in advance. Imelda reserves the right to decline an enquiry at her discretion.
3. Fees & Payment
Session fees are communicated at the time of enquiry and confirmed in writing prior to the session. All fees are stated inclusive of applicable taxes unless otherwise specified.
Payment is due within five working days of the payment request, or at least 48 hours prior to the session. Accepted payment methods are confirmed at the time of booking.
Due to restrictions imposed by our payment processor and banking partners, payments may only be accepted from eligible countries. Transactions from unsupported jurisdictions may be declined.
4. Cancellation & Rescheduling
Cancellations made more than 48 hours in advance will not be charged. Within 48 hours of the scheduled session, cancellations are not permitted; however, the session may be rescheduled.
Requests to reschedule must be made by email at least 24 hours prior to the scheduled session time and are subject to availability. Rescheduling requests made less than 24 hours in advance cannot be accommodated.
Imelda van der Laan reserves the right to end a session at any time, without refund, if, in her reasonable judgment, continuing the conversation would compromise her personal safety, well-being, professional boundaries, or ability to continue providing the service.
Imelda van der Laan also reserves the right to reschedule a session due to unforeseen circumstances. Clients will be notified as soon as reasonably possible, and an alternative session time will be offered.
5. Confidentiality
Everything shared within a session is held in strict confidence. Imelda van der Laan will not disclose the content of any conversation to third parties without the client's explicit written consent.
Clients are equally asked to treat the professional relationship with discretion. The identity and participation of other clients is never disclosed by either party.
6. Limitations of Liability
Imelda van der Laan accepts no liability for decisions made by a client as a result of, or following, any session. The conversational partnership is not a substitute for medical, psychological, legal, or financial advice.
Maximum liability in any circumstance is limited to the fee paid for the session in question.
7. Intellectual Property
All materials, written notes, or documents prepared by Imelda van der Laan in connection with a session remain her intellectual property unless explicitly transferred in writing.
8. Privacy & Personal Data
Personal data provided during enquiry and booking (name, contact details, correspondence) is held securely and used solely for the purpose of arranging and conducting sessions. Data is not shared with third parties.
This website collects anonymized visitor data to understand how people use the site. No personal data is collected, shared, or sold. This information helps improve the experience for those seeking thoughtful, one-on-one conversations.
Clients may request deletion of their personal data at any time by contacting contact@imeldavanderlaan.com. This practice complies with applicable data protection regulations.
9. Governing Law
These terms are governed by the laws of the Netherlands. Any disputes arising from the arrangement or conduct of sessions shall be subject to the exclusive jurisdiction of the competent court in the Netherlands.
10. Amendments
These terms may be updated periodically. The version published on this page at the time of booking applies to the session in question. Clients are encouraged to review them before each new arrangement.
Last updated: june 2026.
Questions about these terms are welcome before arranging a session. Reach out directly and they will be addressed with the same care as any other correspondence.